Returns & Exchanges

At Buy Kiwi, we want you to shop with confidence. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Log in to your Buy Kiwi account, navigate to your order history, and select the items you wish to return to receive a Return Authorization number.

2

Prepare the Package

Place the items in their original packaging with all tags attached and include the printed return form inside the box to ensure faster processing.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing